Cookie Policy

This Cookie Policy has been prepared by Core Sağlık Hizmetleri Ve Kozmetik Ürünleri İmalat San. A.Ş. (“Company”) in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) in order to inform users visiting the Company’s website and digital platforms about the use of cookies and similar technologies.

This Policy applies to all websites, mobile sites, and digital platforms operated by the Company through which users access products and services offered for sale in Türkiye and various countries within the European Union.

What Are Cookies

Cookies are small text files placed on a user’s device or network server by websites visited through browsers. Cookies enable websites to recognize users’ devices, store certain information, and improve the functionality and performance of the website.

In addition to cookies, the Company may use similar technologies such as pixels, tags, and local storage technologies for the purposes described in this Policy. For ease of reference, all such technologies are collectively referred to as “cookies”.

Purposes of Using Cookies

The Company uses cookies for various purposes in order to ensure the effective operation of its e-commerce platforms and to enhance user experience. These purposes include enabling the core functions of the website, managing user sessions, remembering user preferences, analyzing website traffic and performance, detecting technical errors, preventing fraudulent activities, improving services and content, and carrying out marketing and advertising activities where permitted by law.

Cookies also help the Company understand how users interact with the website, which pages are visited most frequently, and how the website can be optimized to better meet user needs.

Types of Cookies Used

Strictly Necessary Cookies are essential for the operation of the website and e-commerce functions such as logging into user accounts, adding products to the shopping cart, completing secure payment transactions, and maintaining session continuity. These cookies cannot be disabled through website systems.

Functionality and Preference Cookies allow the website to remember user choices such as language preferences, region selection, and other customization options in order to provide a more personalized experience.

Performance and Analytics Cookies collect statistical information about how users interact with the website, including pages visited, time spent on the site, and error messages received. These cookies help the Company analyze website performance and improve functionality and service quality.

Marketing and Advertising Cookies are used to present content and advertisements that may be relevant to users’ interests. These cookies may be used to promote the Company’s products and services on its own website or on third-party platforms, subject to applicable legal requirements and user consent where necessary.

Social Media Cookies may be placed by social media platforms to enable content sharing, interaction with social media accounts, and tracking of user engagement across platforms.

Legal Basis for Cookie Processing

Personal data obtained through cookies are processed in accordance with Articles 5 and 6 of KVKK. Where required by law, cookies are used based on the explicit consent of the data subject. In cases where consent is not required, cookies are processed based on the necessity for the operation of the website, compliance with legal obligations, or the legitimate interests of the Company, provided that the fundamental rights and freedoms of users are not adversely affected.

Third-Party Cookies

The Company may allow third-party service providers, business partners, and advertising networks to place cookies on users’ devices for analytics, advertising, and service optimization purposes. These third parties process personal data in accordance with their own privacy policies and applicable legislation.

The Company does not control third-party cookies and recommends that users review the privacy and cookie policies of relevant third parties for detailed information.

Management of Cookie Preferences

Users may manage or disable cookies at any time through their browser settings. Browser settings allow users to delete existing cookies, block future cookies, or receive warnings before cookies are stored. Instructions for managing cookies vary depending on the browser used.

Please note that disabling certain cookies may prevent users from fully benefiting from the website’s features and may affect the proper functioning of e-commerce services such as shopping cart and checkout processes.

Retention Periods for Cookies

Cookies are stored on users’ devices for varying periods depending on their type and purpose. Session cookies are deleted automatically when the browser is closed, while persistent cookies remain stored for a defined period or until deleted by the user.

The Company periodically reviews cookie usage and retention periods and updates them in line with legal requirements and operational needs.

Changes to the Cookie Policy

The Company reserves the right to amend this Cookie Policy at any time. Updates will become effective upon publication on the website. Users are encouraged to review this Policy regularly to stay informed about cookie usage practices.

Data Subject Rights

Users may exercise their rights under Article 11 of KVKK regarding personal data processed through cookies by submitting a request to the Company in accordance with the application procedures published on the website.