Terms and Conditions
These Terms and Conditions govern the access to and use of the website, mobile interfaces, and all digital platforms operated by Core Sağlık Hizmetleri Ve Kozmetik Ürünleri İmalat San. A.Ş. (“Company”), as well as the purchase of products offered through such platforms.
By accessing the website, creating an account, placing an order, or otherwise using the services provided by the Company, users acknowledge that they have read, understood, and agreed to be bound by these Terms and Conditions.
Scope of Services
The Company operates an e-commerce platform through which cosmetic, personal care, and related products are offered for sale to customers located in Türkiye and various countries within the European Union. The Company reserves the right to modify, suspend, or discontinue any part of the website, products, or services at any time without prior notice.
User Obligations
Users agree to use the website in compliance with applicable laws, public order, and these Terms and Conditions. Users shall not engage in any activity that may disrupt the operation of the website, compromise security, or infringe the rights of the Company or third parties.
Users are responsible for ensuring that the information they provide during account creation, order placement, or communication with the Company is accurate, complete, and up to date.
Product Information and Availability
The Company makes reasonable efforts to ensure that product descriptions, prices, images, and other information displayed on the website are accurate and up to date. However, typographical errors, pricing inaccuracies, or technical errors may occur.
Product availability is subject to stock levels. The Company reserves the right to cancel or limit orders in cases of stock shortages, pricing errors, suspected fraudulent activity, or technical issues.
Orders and Contract Formation
Placing an order through the website constitutes an offer to purchase the selected products. The sales contract is deemed concluded when the Company confirms the order and dispatches the products.
The Company reserves the right to refuse or cancel orders for legitimate reasons, including but not limited to payment authorization failure, incorrect pricing, delivery restrictions, or violation of these Terms and Conditions.
Prices and Payment
Prices displayed on the website are shown in the applicable currency and may include or exclude taxes depending on the destination country. Additional costs such as shipping, customs duties, or taxes may apply and are the responsibility of the customer unless otherwise stated.
Payments are processed through secure payment systems operated by authorized payment service providers. The Company does not store full payment card details.
Delivery
Products are delivered to the address specified by the customer during the order process. Estimated delivery times are provided for informational purposes only and may vary depending on logistics conditions, destination country, and customs procedures.
The Company shall not be held liable for delays caused by force majeure events, customs processes, or third-party logistics providers.
Returns and Withdrawal Right
Consumers may have the right to withdraw from distance sales contracts within the period stipulated by applicable consumer protection legislation. Detailed information regarding return conditions, exceptions, and procedures is provided in the Delivery and Returns Policy published on the website.
Returned products must comply with the conditions specified in the relevant policy in order to be eligible for refund.
Intellectual Property Rights
All content available on the website, including but not limited to text, images, logos, trademarks, graphics, designs, software, and source code, is the intellectual property of the Company or its licensors and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, distribution, or modification of website content is strictly prohibited.
Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, consequential, or special damages, including loss of profit, business interruption, or data loss arising from the use of or inability to use the website or products.
Nothing in these Terms and Conditions limits liability where such limitation is prohibited by mandatory legal provisions.
Links to Third-Party Websites
The website may contain links to third-party websites for informational purposes. The Company does not control and is not responsible for the content, privacy practices, or availability of such websites.
Amendments
The Company reserves the right to amend these Terms and Conditions at any time. Updated versions shall become effective upon publication on the website. Users are responsible for reviewing the Terms and Conditions periodically.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Türkiye. Any disputes arising out of or in connection with these Terms shall be subject to the jurisdiction of the competent courts and enforcement offices in Istanbul.